H3VSG was established to ensure every single participant learns a lot in a safe, fun environment, and feels great about the improvements they're making. We stand behind this promise - if you attend one of our classes and don't feel great about it, then we'll give you a full and complete refund, no questions asked.
All general enquiries should be addressed to hello@h3vsg.com.
By booking online with H3VSG and/or attending an H3VSG course or event, you are agreeing to be bound by the following terms and conditions, and you are agreeing to be bound by the liability waiver below. All H3VSG Terms and Conditions and Liability Waiver terms apply in addition to any Terms and Conditions imposed by the host range; it is the responsibility of participants to ensure they understand and abide by all range rules at any of the host ranges H3VSG operate at. Please read carefully.
Cancellation Policy
Due to our extremely limited class sizes, we are unable to offer refunds for cancellations at any time ahead of classes and events. If any participants are unable to attend a class or event, we will offer you a complimentary space in the next scheduled class or any other upcoming class or event of equivalent value. No refunds will be given for no-shows.
Very rarely H3VSG may need to reschedule a class due to weather or other emergencies. If this occurs, we will give all participants as much notice as possible via email, and we will offer alternative dates for the same training as soon as possible following the original date.
Refund Policy
H3VSG guarantees satisfaction with the shooting experiences we deliver. If you attend one of our events or classes without learning something or having an enjoyable experience, then we will refund you in full for any fees and payments collected by H3VSG (i.e. excluding any range membership or visitor fees paid to any host range and excluding any other expenses not directly payable to H3VSG).
No refunds are available to course that were not attended.
Safety Policy
Safety of our participants and our instructors is our highest priority, and substantial planning and procedure is devoted to ensuring everyone learns in a safe environment, including a detailed participant briefing on safe handling and conduct on the range.
Individual participant conduct is a critical element of group safety, therefore all H3VSG instructors and facilitators may remove any participant(s) from any class at any time at their sole discretion if they determine those individual(s) are behaving in an unsafe way and/or are compromising the safety of the group as a whole.
Additionally, participants must be clear-headed and aware to effectively participate in any firearms training situation. Specifically, this means any participant who appears to be under the influence of any intoxicating substance or similar will not be permitted to join the the class.
No refunds are available to any participants removed from a course or event under these criteria.
Media Policy
H3VSG typically captures a small number of images and/or video clips at each training event for use in marketing and promotional material. Unless explicitly requested in advance, all participants and spectators grant permission to use these images on the H3VSG website, social media, and in any promotional material at any time.
If you would prefer not to appear in any images, please send us a message at time of booking or let your instructor know when you check in for the event and your absolute privacy will be respected.
Guest Instructor Policy
From time to time H3VSG may bring Special Guest Instructors to deliver unique, one time training events on specialist subjects. Due to the nature of these events, there may be additional or wholly different terms applied.
These Special events led by Guest Instructors will be clearly designated at time of booking, along with any further terms applicable.
Waiver of Liability & Hold Harmless Agreement
In acknowledgement of participating in any training event or class with H3VSG, and/or the use of any rental firearms (paid or complimentary), I do hereby voluntarily waive all of my rights to pursue legal or civil action against H3VSG or any and all of its training staff, administrators, and any associates and subdivisions, shareholders, and benefactors, and any affiliated business partners and all business associates and training instructors along with their respective heirs, for any property damage, personal injury and/or death that could result from participating in the above mentioned training classes/events or use of the facilities.
By agreeing here, I acknowledge that I understand all of the risks associated with this type of course and/or event, and hereby release the above-named persons, businesses, instructors and any heirs of any and all liability and further submit that this agreement is entered freely and voluntarily and shall be deemed binding upon myself and my heirs.
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